Network & Systems Administrator (Employer Information Confidential)  7/2002 - Present   Senior-level ISP/ASP network and systems administration.  Extensive support of thin client Terminal Services environments for remote access clients.  Direct hands-on configuration and support of the Cisco 7206VXR and 2600 routing platforms.  Direct experience with Microsoft Exchange, Imail, and SmarterMail Enterprise email platforms.  Direct experience on the Cisco Catalyst 3550 and 2950 switching platforms.  Direct experience mitigating the network impact of DoS, DDoS, and worm-based attacks.  Direct experience on the Juniper NetScreen firewall platform.      Systems Administrator / Analyst, Advanced Practitioner Solutions, Inc.  8/2000 - 7/2002   Administered and supported Windows 2000/NT infrastructure and critical services.  Performed troubleshooting for hardware, software, and LAN connectivity issues.  Provided end-user support and training.  Performed network analysis, planning, and design.  Wrote technical systems documentation.  Conducted business process and workflow analysis, and published software design requirements.      Systems Administrator [Internship], Saint Leo University  10/1999 - 8/2000  Deployed and administered Windows 2000/NT servers, and Windows 95/98/NT workstations.  Deployed and administered Red Hat Linux and Caldera OpenLinux servers and workstations.  Deployed and maintained Cisco routers, and multi-vendor switches, hubs, and cabling.  Performed maintenance and upgrades on servers, workstations, and network infrastructure.  Monitored network performance and resource utilization, and performed incident troubleshooting.  Managed user shell, mail, and database accounts, remote access and security.  Implemented backup and recovery policies.  Performed hardware and software troubleshooting, and provided end-user support.      Systems Developer, Bedrox.com  11/1996 - 10/1999  Configured and maintained Windows NT and UNIX based web servers.  Developed web applications with HTML, Cold Fusion, and SQL.  Performed CGI scripting in Perl and ANSI C.  Developed and maintained relational databases.        Network Team Leader Planned, deployed, and administered fully switched, TCP/IP based routed Ethernet LANs, of Windows 98/NT, Windows 2000, and Linux platforms, providing File, Print, Mail, Routing, Firewall, and related critical support services for 250+ nodes.      Developed Computer Simulations and Decision Support Tools to Analyze:  Network traffic patterns, route selection, and queuing behavior.  Effects of capacity changes in network links, switch buffers, and disk arrays.  Effects of node failures in load balanced systems.  CPU job scheduling, memory allocation, and disk file system methodologies.      Other Experience:  Business / Management  Lead a Team of 12 Employees  Budgeting, Strategic Planning and Marketing  Business Risk and Return on Investment [ROI] Analysis  Client Relations and Service, Dispute and Problem Resolution  Service Negotiation with Third-Party Vendors